Orders take 1-2 business days to process. After your order is processed, it will arrive at the shipping address you provided within 3-5 business days*. Please contact us directly at firstname.lastname@example.org if you have any additional questions about your shipment.
*While we strive for 3-5 day shipping, due to the global pandemic, we cannot guarantee any shipping times. Once the package leaves our hand and is given to UPS or USPS, we have no control over how long it may take, or any delays you may experience. Thank you for understanding.
Due to the COVID-19 pandemic we cannot offer any exchanges at this time. If the product you received came defective or was the wrong item, please contact us at email@example.com within 5 days of receiving your order to let us know there was an issue with your order.
Thank you. We appreciate your business!